faqs
Warranty Policy Warranty / Maintenan OUMOS warrants the luggage in its original packaging sold to you against the defects in material and workmanship within 5 years when the luggage is used normally for its intended purposes (e.g. damage caused by the airline/airport during transit).General repair and maintenance period is approximately 10-15 working days (excluding holidays). For any maintenance and repair inquiries, please send us a photo of the damage or defect to our email at info@oumos.com. In the event that the parts are out of stock, the repair and maintenance time may be longer than usual. In the unlikely event…